If you’re asking what are some alternatives to Heart Internet, you’re likely dealing with slow support, rising costs, or limited features, as I once did.
While Heart Internet has served many UK users over the years, several modern hosting providers now offer far better value.
In this post, I’ll share my personal journey away from Heart Internet and introduce five solid UK-based hosting alternatives.
Whether you’re after improved customer service, faster performance, or greener hosting, you’ll find options here that fit different budgets and needs, including SiteGround, Krystal, 20i, Fasthosts, and TsoHost.
Why Look for Heart Internet Alternatives?
If you’re wondering what are some alternatives to Heart Internet, the quick answer is: SiteGround, Krystal Hosting, Fasthosts, 20i, and TsoHost are among the best UK-based hosting providers offering better performance, support, and flexibility.
Heart Internet has been around for a long time, but in recent years, I noticed increasing complaints about slower support response times, inconsistent performance, and limited value in their hosting packages compared to competitors. That’s what initially pushed me to explore other options, and I was surprised by how many better solutions were out there.
In this article, I’ll walk you through my personal experience with Heart Internet, followed by five alternatives I’ve tried or closely researched, and why they might suit your needs better. I’ll also include a feature comparison table to help you decide.
My Personal Experience with Heart Internet and Why I Switched
I first used Heart Internet to host a small business website several years ago. At the time, it seemed like a decent choice, especially as they were UK-based and offered the basics like shared hosting and domain registration.
However, as my site grew, so did my expectations. I began facing frequent downtime, slow customer support responses, and an admin interface that felt outdated. Even basic tasks like upgrading plans or setting up staging environments became more of a chore than they should be.
After a few months of frustration, I began searching for alternatives that offered better performance, modern features, and real-time UK-based support.
Top Alternatives to Heart Internet (With Key Features & Pricing)
SiteGround – Reliable Hosting with Premium Support
SiteGround is a global hosting provider, but they have servers in London, which makes it a solid choice for UK websites. Their support is fast and knowledgeable, and their interface is modern and user-friendly. SiteGround also offers strong security features and automatic backups.
They’re slightly pricier than other providers, but you’re paying for quality support and performance.
Krystal Hosting – UK-Based, Eco-Friendly Hosting
Krystal Hosting stood out to me as a genuinely UK-run company that cares about sustainability. Their hosting is powered by 100% renewable energy, and they offer excellent speed and uptime. I’ve found their customer service particularly responsive and helpful, especially for WordPress-related queries.
Their pricing is competitive and transparent, making them ideal for small businesses and ethical brands.
Fasthosts – Established UK Hosting Provider
Fasthosts is another long-standing UK-based provider that offers reliable shared and VPS hosting. Their platform is easy to use, and they’re well-suited for beginners or those looking for basic business hosting. While they may not be as cutting-edge as SiteGround or Krystal, they deliver solid value for money.
20i – Reseller-Friendly & Performance Driven
20i is a modern hosting company with a strong focus on performance and scalability. They offer a range of packages including shared hosting, WordPress hosting, and reseller hosting, which is great if you’re running multiple websites or managing client projects.
Their custom-built stack and UK data centres ensure fast load times, and they provide free site migrations too.
TsoHost – Affordable Hosting with UK Support
TsoHost is a budget-friendly alternative that still delivers decent support and performance for basic websites. They’ve been around for quite a while and offer shared hosting, cloud hosting, and VPS options. If you’re just starting out and need a no-fuss solution, they’re worth a look.
Feature Comparison: Heart Internet vs Top Alternatives
Here’s a quick look at how Heart Internet compares to the alternatives mentioned above.
| Hosting Provider | Support Quality | Price Range | Hosting Types | UK Servers | Eco-Friendly |
|---|---|---|---|---|---|
| Heart Internet | Moderate | £ | Shared, VPS | Yes | No |
| SiteGround | Excellent | £££ | Shared, Cloud | Yes | No |
| Krystal | Excellent | ££ | Shared, VPS | Yes | Yes |
| Fasthosts | Good | ££ | Shared, VPS | Yes | No |
| 20i | Very Good | ££ | Shared, Reseller | Yes | Yes |
| TsoHost | Moderate | £ | Shared, VPS | Yes | No |
Things to Consider When Choosing a Hosting Provider
When looking for alternatives to Heart Internet, here are a few things to keep in mind:
- Type of Hosting: Choose between shared, VPS, cloud, or reseller depending on your needs.
- Server Location: UK-based servers generally offer better speeds for UK users.
- Support Quality: Check for 24/7 support with live chat or phone options.
- Extra Features: Look for SSL certificates, daily backups, and site migration assistance.
- Sustainability: Eco-conscious brands may prefer green hosting like Krystal or 20i.
Final Thoughts – Finding a Hosting Service That Truly Works
If you’re frustrated by slow responses or limited features from Heart Internet, there are stronger alternatives available in the UK market. After weighing up the pros and cons outlined in my wider Heart Internet review, I personally decided to move away and switch to Krystal Hosting, and I haven’t looked back since. The improvement in support quality, uptime reliability, and overall speed was noticeable almost immediately.
That said, the best choice still depends on your specific requirements. SiteGround is well suited to users who want a premium, hands-on service experience, 20i works particularly well for resellers, while TsoHost or Fasthosts can make sense if you’re operating on a tighter budget.
Whichever provider you choose, it’s worth making sure it aligns with your long-term goals, and opting for a short-term plan first can be a sensible way to test real-world performance before fully committing.
FAQs: Choosing a Web Hosting Alternative
Is Heart Internet still a reliable hosting provider?
Heart Internet is functional, but many users have reported slower support and outdated features compared to modern providers.
Which Heart Internet alternative is best for WordPress hosting?
SiteGround and Krystal Hosting are both excellent for WordPress sites due to their performance and specialist support.
Are there eco-friendly UK hosting providers?
Yes, Krystal and 20i are both eco-conscious hosting companies using renewable energy.
What hosting provider offers the best customer support in the UK?
SiteGround consistently ranks high for customer support, followed by Krystal and 20i.
How easy is it to migrate away from Heart Internet?
Most alternatives offer free migration services, making the transition smooth and hassle-free.
