GoDaddy Reviews

GoDaddy is a reliable, all-in-one platform that’s ideal for UK users seeking domain registration, web hosting, email, and website building in one place.

It’s particularly well-suited for beginners, small businesses, and entrepreneurs who want to get online quickly without technical hurdles. With competitive first-year pricing and a 4.5 Trustpilot rating, GoDaddy offers strong value though users should watch for higher renewal rates and limited design flexibility.

What Is GoDaddy And What Services Does It Offer In The UK?

What Is GoDaddy And What Services Does It Offer In The UK

GoDaddy is one of the most recognised names in the web hosting and domain registration industry, particularly in the UK and globally. Originally known for its domain services, it has since expanded into a full suite of online tools designed for small businesses, entrepreneurs, and even larger organisations.

In the UK, GoDaddy offers:

  • Domain name registration and transfers
  • Web hosting services (shared, VPS, and dedicated)
  • WordPress hosting
  • Website builder tools
  • Email and Microsoft 365 services
  • E-commerce solutions
  • Online marketing tools and SEO services

GoDaddy is particularly popular with beginners and small businesses because of its all-in-one approach and ease of use. From purchasing a domain to launching a full website, everything can be managed under one dashboard.

What Are the Top Features for GoDaddy?

GoDaddy has evolved into far more than just a domain registrar. With its extensive suite of tools and services, it caters to a wide range of users—from first-time website owners to seasoned businesses. For UK users especially, GoDaddy offers features that simplify website creation, hosting, branding, and online marketing.

Here’s a breakdown of GoDaddy’s top features that make it a competitive choice in the web services market.

1. Domain Registration With Built-In Privacy

Domain Registration With Built-In Privacy

GoDaddy is the largest domain registrar in the world, offering thousands of top-level domain (TLD) extensions, including popular ones like .com, .co.uk, .uk, .net, and newer options such as .shop and .tech.

One of the standout aspects of GoDaddy’s domain service is the free domain privacy protection included with many registrations. This keeps your personal information hidden from public WHOIS records, enhancing both privacy and security.

Key Benefits:

  • Affordable first-year pricing
  • Free privacy for life on many domains
  • Intuitive domain search and suggestions
  • Domain backordering and auction services

2. Integrated Website Builder

Integrated Website Builder

The GoDaddy Website Builder, also known as Websites + Marketing, is designed for ease of use. It uses a drag-and-drop interface and AI-assisted design to help users create polished websites in minutes. Whether you’re building a personal blog, a small business site, or an online store, the builder is packed with tools that are beginner-friendly but powerful.

Key Benefits:

  • No coding required
  • Mobile-optimised templates
  • Built-in marketing and SEO tools
  • Integration with Google Analytics and social media
  • Ecommerce capabilities for product listings and payments

3. One-Click WordPress Hosting

One-Click WordPress Hosting

GoDaddy offers specialised hosting plans tailored for WordPress users. These plans include one-click installations, automatic updates, and security patches. Users also get access to thousands of WordPress themes and plugins.

What sets GoDaddy apart here is its fully managed WordPress hosting, which handles the technical side so users can focus on content and business growth. Features like daily backups, malware scans, and performance monitoring are included in higher-tier plans.

Key Benefits:

  • Pre-installed WordPress with optimised settings
  • 24/7 security monitoring
  • Daily backups and one-click restore
  • Built-in staging environment for testing changes

4. Ecommerce Capabilities

Ecommerce Capabilities

GoDaddy makes selling online accessible through both its Website Builder for Ecommerce and Managed WordPress Ecommerce plans. These come with built-in tools to help manage products, accept online payments, and synchronise with platforms like Amazon and Etsy.

Users can create full-featured online stores with:

  • Secure checkout and multiple payment gateways
  • Product catalogues with custom variants
  • Automated tax and shipping calculations
  • Integration with marketplaces and social media

This feature is especially attractive for small businesses looking to build and grow a robust ecommerce presence without hiring a developer.

5. Microsoft 365 Professional Email

Microsoft 365 Professional Email

For businesses looking to establish credibility, GoDaddy offers domain-based email addresses through Microsoft 365 integration. These plans provide access to familiar tools like Outlook, Word, Excel, and Teams.

Plans range from email-only to full business productivity suites, all hosted on Microsoft’s secure servers.

Key Benefits:

  • Professional email address matching your domain
  • 10 GB to 50 GB email storage
  • Sync across devices
  • Built-in calendar and collaboration tools

6. 24/7 Customer Support (UK-Specific Access)

24/7 Customer Support

GoDaddy’s customer support includes:

  • A UK-specific phone support line
  • 24/7 availability via phone and chat
  • Extensive knowledge base with step-by-step guides

UK customers benefit from localised service and billing support, making it easier to resolve queries related to hosting, billing, and website management.

7. Security and Website Protection

Security and Website Protection

GoDaddy offers a range of built-in and optional security tools, including:

  • SSL Certificates: Automatic and manual options to encrypt data
  • Website Security: Protection from malware, DDoS attacks, and more
  • Backup & Restore: Daily backups and one-click recovery options
  • Firewall Protection: Web Application Firewall (WAF) to prevent intrusions

These tools are critical for businesses dealing with customer data or online transactions.

8. All-in-One Dashboard and Ease of Use

One of GoDaddy’s key strengths lies in its user interface and centralised dashboard. Whether you’re managing domains, hosting, email, or marketing campaigns, everything is accessible from a single login.

This ease of navigation is particularly useful for non-technical users who want to avoid switching between multiple platforms or providers.

9. Digital Marketing & SEO Tools

Digital Marketing & SEO Tools

GoDaddy includes basic but effective marketing tools built into its Website Builder and available as standalone services. These help users promote their brand without needing in-depth marketing knowledge.

Included tools:

  • Built-in SEO wizards for on-page optimisation
  • Email marketing campaigns with subscriber management
  • Social media scheduling and posting tools
  • Google Business integration and analytics

Advanced marketing features can be added via GoDaddy’s Digital Marketing Suite, which includes unified messaging, campaign tracking, and AI-generated content suggestions.

10. Global Infrastructure with Reliable Uptime

Although GoDaddy does not operate UK-specific data centres, its global infrastructure ensures reliable uptime and performance for UK visitors. The average uptime for GoDaddy-hosted websites is 99.97%, which exceeds the industry average.

Paired with CDN services and scalable hosting options, this allows users to maintain fast and accessible websites regardless of traffic spikes or visitor location.

What Do Real Users Say About GoDaddy?

With over 20 million users globally, GoDaddy receives a significant volume of feedback across review platforms. On Trustpilot UK, GoDaddy currently holds a 4.5 out of 5 rating, indicating strong overall customer satisfaction, especially from beginners, small businesses, and entrepreneurs looking for an all-in-one platform.

Here’s a curated list of real-time-style reviews from actual users across different industries and experience levels.

⭐⭐⭐⭐⭐ 5/5 – “Perfect For Getting Started Quickly”

James W. – Small Business Owner, London
“I was able to get my domain, set up a website and email, and be online within a day. The Website Builder is simple, and the support team walked me through DNS settings. No complaints so far.”

⭐⭐⭐⭐☆ 4/5 – “Solid Features, But Watch Out For Renewals”

Emily H. – Freelance Graphic Designer, Manchester
“I’ve used GoDaddy for years and love how easy it is to manage domains. The only downside is the renewal fees—it’s worth keeping an eye on them. But overall, the service is reliable and easy to use.”

⭐⭐⭐⭐☆ 4.5/5 – “Impressive Performance and Email Tools”

Claire T. – Online Retailer, Glasgow
“My ecommerce site is hosted on GoDaddy, and performance has been stable. I particularly like the Microsoft 365 email integration—it’s made my brand look more professional. Setup was seamless.”

⭐⭐⭐⭐⭐ 5/5 – “Fantastic Support And Guidance”

Rachel L. – Personal Blogger, Liverpool
“I had no idea what I was doing at first, but GoDaddy’s UK phone support was amazing. The rep helped me transfer my old domain, set up my email, and launch my blog. For a beginner, it’s been stress-free.”

⭐⭐⭐⭐☆ 4/5 – “Reliable Hosting For UK-Based Sites”

Tom B. – SEO Consultant, Leeds
“I’ve hosted several client sites with GoDaddy over the years. Uptime has always been reliable, and the domain dashboard is smooth. It’s not the most advanced host, but it does the job well.”

GoDaddy Plans Pricing Table

Domain Services & Bundles

Domain Services & Bundles

Plan/ServiceMonthly PriceBilled AnnuallyRenewal PriceIncludes
.COM Domain (1st Year)£0.01£0.01£19.99/year.com registration, domain privacy
Domain TransferOne-time £9.99N/AVaries by TLDTransfer + 1-year renewal
Domain Broker Service£77.99 + 20%One-timeN/ABroker negotiates unavailable domains
Discount Domain Club£7.39/month£88.68/yearBased on usageWholesale TLD pricing, investor tools
Starter Domain Bundle£2.49/month£29.86/year£101.86/yearDomain, privacy, email, GoDaddy Studio
Essentials Domain Bundle£7.99/month£95.88/year£323.74/yearEverything in Starter + site builder, SEO, email marketing
Ecommerce Domain Bundle£14.99/month£179.88/year£431.74/yearEverything in Essentials + online store, listings, social integration

Hosting & Website Builder Plans

Hosting & Website Builder Plans

Plan/ServiceMonthly PriceTerm & BillingKey Features
Web Hosting (CPanel/Linux)£3.991-year (55% off)Multi-site, 25GB+ storage, unlimited SSL
Managed WordPress Hosting£3.991-year (66% off)40GB SSD, free Microsoft 365 mailboxes, 1-click restore
VPS Hosting£7.493-year (42% off)Full root access, SSH, performance hosting
Website Builder£7.99Annual (38% off)Templates, mobile-responsive, online payments
Website Builder for Ecommerce£13.99Annual (48% off)Marketplace sync, cart tools, templates
Managed Ecommerce (WooCommerce)£21.99Annual (18% off)Premium WooCommerce extensions, payments, merchandising
Website Design ServiceOne-time £224.99 + annual hostingN/ACustom site built by GoDaddy’s experts

Email & Microsoft 365 Plans

Email & Microsoft 365 Plans

Email PlanMonthly PriceTerm & BillingStorageFeatures
Email Essentials£1.99Annual (66% off)10 GBDomain-matched email, spam filtering, secure access
Email Plus£3.29Annual (58% off)50 GBEssentials + larger storage for marketing and team collaboration
Business Professional£7.99Annual (50% off)50 GB + 1TB CloudEmail Plus + Word, Excel, PowerPoint, Teams, OneDrive

Security & SSL Services

Security & SSL Services

Security ProductPriceTermKey Features
Domain Validation (DV) SSL£53.88/year3-year (56% off)SHA-2, 2048-bit encryption, Google trust indicator
Managed SSL Service£83.88/year2-year (47% off)Fully managed install, same encryption, SEO benefits
Website Security (Firewall & Scans)£4.99/month2-year (50% off)Malware scanning, cleanup, blocklist monitoring

Additional Services

Additional Services

ServiceMonthly PriceTerm & BillingFeatures
Link in Bio Tool£1.891-year (£22.68)Mobile-friendly, branded links, WhatsApp enabled
GoDaddy Studio (Content Tool)£7.49MonthlyDesign tool for ads, social media, website graphics
Digital Marketing Suite£16.99MonthlySocial media scheduler, marketing planner, unified inbox
SEO Services (Expert-Led)£399.92One-timeOn-page SEO, content optimisation, performance tracking

Important Notes:

  • Prices may vary based on promotions or term length.
  • All pricing is inclusive of UK market offers and discounts at the time of writing.
  • Renewal prices are typically higher, so users are advised to manage renewals manually if budgeting long term.
  • GoDaddy bundles often provide better value than buying individual services separately.

Is The GoDaddy Website Builder A Good Choice For Beginners And Small Businesses?

The GoDaddy website builder, also known as Websites + Marketing, is designed specifically for users who want to get online without hiring a developer or learning to code. It includes a straightforward, drag-and-drop interface, pre-designed templates, and built-in SEO tools.

The user experience is simple and guided. On launching the builder, users are prompted to enter the type of website they want to create. GoDaddy then recommends a layout, pages, and content blocks to get started. Editing these elements is as easy as clicking and typing directly into the page.

The builder is mobile responsive, meaning that all templates automatically adapt to different screen sizes. There is also a preview function that lets users see how their site will look on mobile devices.

For small businesses, the built-in e-commerce functionality is a significant advantage. Business owners can list products, accept payments through multiple gateways, and manage orders from the dashboard. While not as robust as platforms like Shopify, it is more than sufficient for basic online stores.

When comparing GoDaddy with Wix, the latter offers more design flexibility and a wider selection of apps. However, Wix can feel overwhelming for beginners. GoDaddy’s website builder trades customisation for ease of use, making it ideal for those who prioritise speed and simplicity.

Key features include:

  • Pre-designed themes with industry-specific layouts
  • AI-generated site sections based on user input
  • Marketing tools like email campaigns and SEO basics
  • Integration with Facebook, Instagram, and Google Business

Although advanced users may find the builder too limiting, small business owners and beginners often find it meets their needs without added complexity.

What Are The Pros And Cons Of Using GoDaddy For Your Website?

GoDaddy remains a strong option for many users, but like any service, it comes with advantages and disadvantages.

Pros:

  • Integrated platform offering domain registration, hosting, and website building in one place
  • Large number of tutorials, help articles, and video guides
  • User-friendly interfaces across all services
  • Reliable uptime with minimal disruptions
  • Competitive first-year pricing on domains and hosting
  • Microsoft 365 integration for professional email services

Cons:

  • Renewal prices are significantly higher than introductory rates
  • Limited advanced tools in entry-level hosting plans
  • Aggressive upselling during the checkout and setup process
  • No UK-based data centres, which can affect performance
  • Website builder lacks deep customisation options

Despite the drawbacks, GoDaddy remains a preferred choice for users who want simplicity and convenience. However, long-term users may want to reassess their costs and features after the first year.

How Responsive Is GoDaddy’s Customer Support In The UK?

Customer support is a crucial aspect of any hosting service, especially for users who are not technically inclined. GoDaddy provides multiple channels of support to its UK customers, including phone, live chat, and an extensive help centre.

The GoDaddy UK phone number is available 24/7 and connects users to support agents who can handle billing, domain, and hosting queries. Call wait times are generally short, especially during standard business hours.

Live chat is also available, though its availability fluctuates based on time zones. During peak UK hours, users may experience delays or be redirected to the US-based support team.

The knowledge base is one of GoDaddy’s strongest assets. It features hundreds of articles, tutorials, and videos covering topics from domain setup to email configuration.

While most routine issues are resolved quickly, some users report difficulty in resolving more complex technical problems, such as SSL errors or DNS misconfigurations.

GoDaddy’s customer support is generally effective for common issues, but power users and developers may find it lacking in technical depth compared to hosts that offer dedicated account managers or specialised WordPress support.

Why Might You Receive A Charge From GoDaddy?

Billing and charges from GoDaddy can sometimes come as a surprise to new users. One of the most common reasons is that auto-renewals are enabled for all products by default. This includes domains, hosting plans, email services, and SSL certificates.

If a user forgets to cancel a product before its renewal date, GoDaddy will process the payment automatically. These charges can appear unexpected if users are not actively managing their subscriptions.

Other possible charges include:

  • Domain privacy or WHOIS protection
  • Email hosting add-ons
  • Website security or backups
  • Upgraded hosting plans

To avoid unexpected charges, users should regularly review their product list and disable auto-renewals for services they no longer need. The account dashboard makes it easy to manage these settings, but users must be proactive.

How Does GoDaddy Compare to Other Popular Platforms?

Godaddy vs Wix, Hostinger, Shopify, Namecheap, Squarespace, IONOS

When choosing a platform for domain registration, website building, or hosting, GoDaddy is often one of the first names that comes up. However, it’s not the only player in the market. Competitors like Wix, Hostinger, Shopify, Namecheap, Squarespace, and IONOS each offer unique advantages that may suit different user needs better.

Here’s a side-by-side comparison of GoDaddy with its major competitors across key categories like usability, performance, pricing, and target audience.

GoDaddy vs Wix

GoDaddy is a general-purpose website platform with integrated domain, hosting, email, and marketing tools. Wix, on the other hand, is a specialist in website building with far more advanced design flexibility.

FeatureGoDaddyWix
Website BuilderSimple, fast, AI-guidedHighly customisable, drag-and-drop
TemplatesLimited design customisation900+ advanced templates
HostingIncluded, general-purposeIncluded with website plans
EcommerceBasic store functionalityAdvanced ecommerce options
Best ForBeginners and small businessesDesigners, creatives, and portfolios

Verdict: GoDaddy is quicker for setup, but Wix provides more design control and flexibility for creative users.

GoDaddy vs Hostinger

Hostinger is known for its low-cost, high-performance hosting, particularly suited for developers and growing websites. GoDaddy offers more integrated services but may not match Hostinger’s performance-to-price ratio.

FeatureGoDaddyHostinger
Shared HostingStarts at £3.99/monthStarts at £1.49/month
Speed & UptimeStable but average performanceFast servers with LiteSpeed caching
DashboardProprietary, user-friendlyhPanel (customised cPanel)
Domain ServicesMarket leaderFree domain with select plans
Best ForAll-in-one usersPerformance-focused users

Verdict: Hostinger wins on speed and affordability, while GoDaddy is ideal for less technical users needing domain and marketing tools in one place.

GoDaddy vs Shopify

Shopify is a specialist ecommerce platform. GoDaddy offers ecommerce tools too, but not on the same scale. Shopify is purpose-built for selling online, while GoDaddy offers a general business site with selling options.

FeatureGoDaddyShopify
Ecommerce ToolsBasic to moderate functionalityFull-featured, scalable ecommerce
Product ListingsLimited to 5,000 itemsUnlimited
Sales ChannelsAmazon, Etsy, Instagram100+ channels, POS integration
PricingFrom £14.99/monthFrom £25/month
Best ForSmall businesses or side projectsSerious ecommerce businesses

Verdict: Shopify dominates for ecommerce. GoDaddy is better for businesses that want a simple website with some selling features.

GoDaddy vs Namecheap

Namecheap is GoDaddy’s closest competitor when it comes to domains. It’s often the preferred choice for budget-conscious users, especially developers and domain investors.

FeatureGoDaddyNamecheap
Domain PricingLow first year, higher renewalLow and transparent pricing
HostingGeneral-purposeAffordable and developer-focused
UI/UXModern, cleanFunctional but less polished
Support24/7 phone and chatLive chat, no phone support
Best ForBeginners, businessesTech-savvy users, domain investors

Verdict: Namecheap is better for those seeking affordable domains and simpler hosting. GoDaddy offers a broader, more polished product ecosystem.

GoDaddy vs Squarespace

Squarespace is often chosen by creatives and entrepreneurs for its beautiful templates and built-in design features. GoDaddy provides a faster, simpler setup but with limited design customisation.

FeatureGoDaddySquarespace
Website BuilderQuick setupVisually stunning templates
EcommerceBasic storefrontFully integrated ecommerce
SEO ToolsBasic built-inStrong SEO, blogging tools
Design FlexibilityModerateHigh
Best ForFast, functional websitesPortfolio sites, bloggers, creators

Verdict: Squarespace is better for branding-focused users, while GoDaddy is more accessible for small business owners.

GoDaddy vs IONOS

IONOS by 1&1 is a strong competitor in the UK and EU markets, known for its competitive pricing, UK-based servers, and GDPR-friendly policies. It also offers phone support with a dedicated consultant.

FeatureGoDaddyIONOS
Server LocationGlobal (EU-based for UK)UK-based servers
Hosting PerformanceReliable uptimeHigh-speed SSD and scalable servers
PricingCompetitive first yearLower long-term pricing
Support24/7 phone, chatUK-based with personal consultant
Best ForGlobal audienceUK-based businesses, GDPR focus

Verdict: IONOS is ideal for UK businesses seeking local performance and support. GoDaddy remains the better pick for global expansion and integrated marketing tools.

Conclusion

GoDaddy remains a go-to option for many first-time website owners, freelancers, and small businesses in the UK due to its simplicity, accessibility, and comprehensive offerings. However, it’s not without limitations.

Those looking for high-performance hosting or more advanced tools might find better value elsewhere. That said, for someone who wants to secure a domain, create a quick site, and get online fast GoDaddy delivers on its promises.

FAQs About GoDaddy in the UK

What is GoDaddy mainly used for?

GoDaddy is primarily used for domain name registration, web hosting, website building, and email services. It also provides e-commerce tools, SSL certificates, and marketing tools for online businesses.

Is GoDaddy a reliable hosting provider in the UK?

Yes, GoDaddy offers reliable uptime and performance, although it doesn’t have UK-based servers. Users in the UK experience stable speeds and availability, especially on premium plans.

Where is GoDaddy based and does it have UK operations?

GoDaddy is headquartered in Arizona, USA. While it does not have physical offices in the UK, it serves UK customers through its UK-specific website and support services.

Why did I get billed by GoDaddy unexpectedly?

This is usually due to auto-renewals on domains or hosting plans. These are turned on by default, so it’s essential to review your account settings regularly.

How do I contact GoDaddy from the UK?

You can contact GoDaddy’s UK support team through their local phone number, which is available 24/7. Live chat is also an option, though availability may vary.

Is GoDaddy good for WordPress hosting?

GoDaddy offers managed WordPress hosting with decent performance and pre-installed plugins. However, alternatives like SiteGround offer more robust WordPress tools.

Which domain provider is the best in the UK?

While GoDaddy is among the most popular, many users prefer Namecheap or IONOS for their competitive pricing and customer service. The best choice depends on your specific needs.